We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).
We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.
We will not e-mail you in the future unless you have given us your consent.
The type of information we will collect about you includes:
your name address phone number email address credit/debit card details (deleted after order has been processed)
We will never collect sensitive information about you without your explicit consent.
The personal information which we hold will be held securely in accordance with our internal security policy and the law.
If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.
We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.
If you have any questions/comments about privacy please use our contacts page.
Payments We accept payments Securely Online or by Telephone with Credit Card, Debit Card, Cheque, Paypal, Google Checkout, Postal Order, BACS Internet Banking and OFFLINE..
Your Credit / Debit Card payment is NOT processed until your entire order is complete and ready for dispatch.
The goods will not be dispatched until the customer's funds that have been paid to PresentCompany.com have cleared in full.
Postage & Packing
Standard Royal Mail Delivery £2.99 ( Other methods and rates available at checkout )
All postage costs shown are for delivery to UK addresses only.
Orders Please note that all transactions will be carried out in pounds sterling. Once you have placed your order, confirmation will be sent to you via e-mail complete with Transaction and Order Reference numbers.
We will not be held responsible for pricing errors due to software mal-functions, or human error, and as such reserve the right to decline orders where appropriate.
Delivery Your order will be dispatched to you within 3 working days for standard delivery though next working day after payment received is more normal.
Please note we do not deliver to P.O.Box addressess.
Overseas Delivery may be available on some products. Please email for details.
Non Delivery of Goods
In the unlikely event that presentcompany.co.uk for whatever reason are unable to supply your purchase(s) then you will be notified by email or telephone as soon as reasonably possible (24 hours maximum) and a full refund of cost of item (s) including postage costs actually paid will be made to you within 24 hours.
No Other Liability accepted
Returns Policy & Guarantee We guarantee your satisfaction. All of our products come with a no quibble guarantee.
We will glady and promptly refund the total cost and postage for any item that you return to us for any reason whatsoever, provided it is returned in the same condition that is was received.
In accordance with the EU Distance Selling Directive, you are entitled to cancel your order at anytime within 7 days of receiving your goods. If you wish to cancel an order under these terms, first contact us and then return your products unopened within 14 days of receiving your parcel.
Standard Dispatch: Orders dispatched 2-5 working days.
Express Orders: Dispatched Next Working Day
Urgent Orders: placed by 1pm are Dispatched Same Day*.
*If order date is on a Bank Holiday then next working day will apply.
Please Note: Dispatch Times do not apply where we need to contact you regarding a query with your order or products with specific delivery times shown.
Unlawful or Prohibited Use You shall not use this site for any purpose that is unlawful or by any means prohibited under this terms and conditions. You shall not use this site in any manner, which may harm Presentcompany.com or other parties or adversely affect the site functionality or its use by others. You shall not attempt or obtain from or through this site any information that is not already and intentionally made available from or through it.
Web Site Terms of Use All the information on this web site is intended for guidance only. The web site is regularly updated. Products and prices are subject to change without notice. Presentcompany.com owns the copyright in all materials on this site.
Copyright All contents and information on this site including without limitation text, graphic and images, is the property of Presentcompany.com or the property of their respective owners and is protected by United Kingdom copyright laws.
Trademarks All trademarks that appear on this site are the property of their respective owners.
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